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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
ABONNEMENTEN
We are happy to offer your favourite drinks on a flexible subscription basis. This means you choose when you want Stelz and how much of it. Canceling is just as easy. Your Stëlz, your way!
Login to your customer portal by clicking on the Account icon next to the cart (top right corner).
Here you can skip a delivery, change the delivery address or date or cancel it all together.
Log in to your customer portal to skip a delivery.
Click the Delivery Schedule tab to see all upcoming deliveries for your subscriptions. Click Skip next to the delivery you would like to skip. If you want to unskip a delivery, click Unskip next to the order.
Login to your customer portal to adjust the order date:
Click Subscriptions and then click on Edit. You will be taken to a page where you can edit the next order date for your subscription. Once you select the new charge date you can click on the Update next shipment date.
You can update the shipping address for a specific subscription:
Login to your customer portal. Click on Subscription and scroll down to Shipping Address. Click the arrow to expand.Select one of the other shipping addresses.
In order to cancel your subscription, you will first need to log in to your account.
Login to your customer portal by clicking on the Account icon next to the cart (top right corner).
Click Subscriptions and Edit.
Scroll down to the bottom of the page and click on the Cancel Subscription. If required, provide a cancellation reason and confirm the cancellation by clicking Proceed.
when the party can’t wait
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